Privacy Policy
This Privacy Policy explains how TexTrade UK (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website at https://textradeuk.co.uk.
Who we are
TexTrade UK is a trading name of Ediltex Ltd, a company registered in England and Wales. Our registered office is at Plover Close, Newport, NP19 4SZ, United Kingdom. For data protection purposes, Ediltex Ltd is the data controller.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: office@textradeuk.co.uk
Phone: +44 1633 280000
Address: Plover Close, Newport, NP19 4SZ, United Kingdom
What personal data we collect and why
Contact form enquiries
When you submit an enquiry through our contact form, we collect the following personal data:
- Your name
- Your email address
- Your phone number (optional)
- Your company name (optional)
- The content of your message
We use this information solely to respond to your enquiry and to provide you with the services or information you have requested. The legal basis for processing this data is our legitimate interest in responding to business enquiries.
Server logs
Like most websites, our hosting provider automatically collects certain technical information when you visit our site. This includes your IP address, browser type, operating system, referring URL, and the pages you view. This data is processed for security monitoring, site performance, and diagnostic purposes only. It is not linked to any personally identifiable information.
Cookies
We use a single essential cookie to remember your cookie consent preferences. This cookie is necessary for the website to function properly and does not collect or store any personal data. For full details, please see our Cookie Policy.
We do not use analytics cookies, advertising cookies, or any form of third-party tracking on this website.
Who we share your data with
We do not sell, trade, or otherwise transfer your personal data to third parties. The limited data we collect is accessible only to authorised TexTrade UK staff who need it to respond to your enquiry. Our website is hosted on a secure server within the European Economic Area, and our hosting provider processes data under a data processing agreement.
How long we retain your data
Contact form submissions are retained electronically for a period of up to 12 months to allow us to continue any business relationship you have expressed interest in. Server log data is retained for up to 30 days for security and diagnostic purposes. Cookie consent preferences are stored in your browser for 12 months, after which the consent banner will be shown again.
Your rights
Under UK data protection law, you have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can ask us to correct any inaccurate or incomplete data.
- Erasure: You can ask us to delete your personal data where there is no compelling reason for us to keep it.
- Restriction: You can ask us to limit how we process your data in certain circumstances.
- Objection: You can object to our processing of your data based on legitimate interests.
- Portability: You can request that we transfer your data to another organisation or to you.
To exercise any of these rights, please email us at office@textradeuk.co.uk. We will respond within one calendar month. There is no fee for making a request.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) — the UK’s independent data protection regulator. You can contact the ICO at ico.org.uk.
Data security
We take the security of your personal data seriously. Our website uses HTTPS encryption to protect data in transit. Contact form submissions are protected by security measures including nonce verification and input sanitisation. We regularly update our website software and review our data handling procedures.
Links to other websites
Our website may contain links to external sites, including our social media profiles on LinkedIn, Facebook, and Instagram. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit via a link from our site.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page. This policy was last updated on August 2026.
Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Ediltex Ltd, trading as TexTrade UK
Plover Close, Newport
NP19 4SZ
United Kingdom
Email: office@textradeuk.co.uk
Phone: +44 1633 280000
